Gemotions

The error was glaring, the file a jumble of wrong information. He felt a deep sense of responsibility. He saw his own, minor ailment reflected in the light of the other patient’s debilitating illness. He knew how the shock, the uncertainty, the fear could feel.

He couldn’t just leave it; he couldn’t simply walk away. He felt compelled to act. He picked up his phone and dialed the hospital's patient advocacy department. He was determined to ensure the patient, whoever they were, received the correct care and information. He would stay on the phone as long as it took to get it done.