Gemotions

Her hands, usually clammy with anxiety, were dry as she walked through the doors of the customer service department. The call center was her destination. Her breath came easily, unlike the shallow gasps she was accustomed to. She felt light as a feather.

Her old role in data entry had felt like a dead end. She saw her new job as a chance to connect with people and make a difference. The idea filled her with excitement.

She thought of the challenges that awaited her, of helping customers and resolving issues. The prospect of using her communication skills and learning new things filled her with satisfaction. She was ready.