Gemotions

“Alright, Alex, so the first thing you need to understand is the customer journey,” Daniel began, his voice brimming with enthusiasm. He clasped his hands loosely in front of him, the picture of professional composure. He had designed the entire system.

He’d put in the hours, the late nights, the strategic meetings. Now, his expertise was on display, in plain view for this fresh-faced newcomer. He laid out the diagrams and charts, the flow of information, the strategies. His words seemed to possess a certain dynamism.

He felt a… a kind of buoyancy, a lift in his step as he walked through the steps of the process. He had created something extraordinary. This was his chance to share his experience and wisdom. He smiled as he explained how the marketing campaign was supposed to go.