Gemotions

The news had hit Marcus like a ton of bricks. He'd been perfectly content in his comfortable sales role for years. Now, he was being moved to the customer service department, a domain he knew almost nothing about.

He avoided eye contact with his former colleagues as he packed his desk, the familiar faces now a source of subtle judgment. The thought of dealing with irate customers filled him with dread. He had always thrived on the chase, the thrill of closing a deal. Now, he was being asked to soothe complaints and troubleshoot problems.

He found himself replaying the conversation with his supervisor in his mind, searching for clues he might have missed. He felt a deep unease, the kind that settles in your bones and makes it hard to breathe. He felt… exposed.