Gemotions

The air in the terminal seemed thick, heavy with the weight of missed opportunities. “Delayed until further notice.” Sarah crumpled the boarding pass in her hand, the paper feeling flimsy and inadequate. Her uncle’s retirement party. Ruined. She felt a cold, hard knot form in her chest, a feeling that intensified with each passing minute.

She decided to stay at the airport all day. She walked by all the gates. She made sure to stand next to the airline employees in the corridors. She watched their interactions with other passengers, storing every detail.

The next day, she called the airline company and began crafting the most convoluted and frustrating complaint possible. She used all the buzzwords, all the legal jargon she could find. She wanted to make their lives as miserable as hers was at that moment.