Gemotions

The message was a casual joke, meant for a coworker, about a frustrating project. It landed in the inbox of the project lead, a woman known for her sensitivity. His face burned with embarrassment. He pictured her reaction: a hurt expression, maybe even tears.

He'd seen her work, poured her heart into this project. He knew how important it was to her. He understood how her feelings had been wounded. The weight of his careless joke pressed down on him.

He sent a quick apology, then followed up with a detailed email, praising her effort and explaining his clumsy attempt at humor. He knew it might not be enough. He hoped it would help.